Shipping policy
Stomp Store offers FREE SHIPPING on orders above $20 to the following countries:
- USA
- UK
- Canada
- Australia
- New Zealand
- France
- Italy
- Germany
If you wish to make a purchase from any other countries, please get in touch with our friendly staff so they can advise you on your purchase and shipping options.
How long will it take for my order to arrive?
SHIPPING TIMES:
Our goal at Stomp Store is to ensure customer experience is to the highest of standards for all interactions with our business. To guarantee that our customer experience is positive, our shipping time frames are broken up into two parts for your convenience - Order Processing & Shipping
COVID UPDATE:
Delivery times may vary slightly due to the global disruption of the Coronavirus (COVID-19) due to global logistics delays related to lockdowns, staffing issues, industrial actions and the like.
Australian Domestic Shipping times:
Order Processing: Please allow up to 2 business days to process your order. We will fulfill your order as soon as possible!
Standard (Untracked) Shipping: Shipping times may vary depending on your location. Please expect shipping times from anywhere between 10-14 business days for Australia wide shipping*. Please note that standard shipping is untracked.
Express (Tracked) Shipping Time: Shipping times may vary depending on your location. Please expect shipping times from anywhere between 2-5 business days for Australia wide shipping*.
International Shipping times:
International Shipping: Shipping times may vary depending on your location. Please expect shipping times from anywhere between 4 - 18 business days for all international shipments*. All shipments will have a tracking number attached.
International Express Shipping: Shipping times may vary depending on your location. Please expect shipping times from anywhere between 2 - 7 business days for all international express shipments*. All shipments will have a tracking number attached.
Shipping from:
To try to assist with shipping times, we hold stock in various locations. Depending on your location, laces may be sent from our Australia, USA or China warehouse locations depending on a number of factors, including availability of stock at the time of your purchase.
*All Shipping times are as indicated by relevant shipping providers and are exclusive of any delays they may be experiencing.
Please note that due to COVID-19 supply chain issues, shipping times may be slightly affected. We are doing our best at keeping shipping times as short as possible, and we ask that you understand this and support us in these tough times!